The small-business handbook
Know the next step. Run a better shop.
Clear explanations for the questions that come up when you start, bill, buy, collect and grow. Choose your language and work through one task at a time.
10 guides found
Payments & bookkeeping
Connect collections, credit, expenses and cash to the right records.
How to write a polite payment reminder
Use a clear reference, correct balance and respectful next step when asking a customer to pay.
How to send WhatsApp payment reminders in a local language
Choose a clear language, verify the balance and follow up respectfully through the supported WhatsApp workflow.
How to track customer credit and udhar
Keep each customer’s bills, receipts and credits together so the balance can be explained.
How to record partial payments and remaining balances
Allocate each actual receipt and keep the unpaid amount visible without duplicating income.
How to reconcile cash, UPI and card collections
Compare billing records with actual receipts, settlement timing and fees at daily closing.
How to track supplier dues and payments
Match purchases, supplier credits and actual payments to a clear payable balance.
Cash flow vs profit: what a shop owner should track
Understand why sales, profit and money in the bank can move differently.
How to calculate gross profit and gross margin
Use sales and the supported cost of goods sold to understand the margin before operating expenses.
How to separate shop expenses from owner withdrawals
Classify business costs and personal money movements so reports remain understandable.
How to prepare a monthly shop accounts summary
Bring sales, stock, dues, expenses and money movements together for a useful month-end review.