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The small-business handbook

Know the next step. Run a better shop.

Clear explanations for the questions that come up when you start, bill, buy, collect and grow. Choose your language and work through one task at a time.

65 practical guides9 languages

10 guides found

Bills & invoices

Create clear bills, calculate prices and handle the counter confidently.

How to create your first GST invoice

Set up the business, customer and item details, calculate the right tax and verify your first invoice before issue.

How to create a bill for an unregistered shop

Record sales, item details and payments clearly without representing an unregistered shop as a GST taxpayer.

Invoice format in Excel: template and instructions

Build an editable invoice with clear inputs, line calculations and totals, then download a starter workbook.

How to calculate GST-inclusive and GST-exclusive prices

Understand when to add GST, when to extract it from a price and how to verify the final customer total.

CGST, SGST and IGST explained with billing examples

Connect supply treatment to invoice tax components and keep each component traceable in your records.

How to record discounts on a sales invoice

Keep line discounts, invoice discounts, taxable value and the customer balance consistent and easy to explain.

How to handle sales returns, refunds and credit notes

Connect the original sale, returned item, stock condition, credit adjustment and actual refund without counting anything twice.

A4 tax invoice vs 80 mm receipt: choosing the format

Choose a readable print format for the counter while keeping the required invoice particulars complete.

How to set up barcode billing for a kirana shop

Create reliable item identifiers, test scanner input and connect scanned sales to the right units, price and stock.

How to choose a barcode scanner and receipt printer

Test the connection, input behaviour, paper layout and everyday counter workflow before buying shop hardware.